FAQs

  • Comprehensive indoor air quality assessments and resources for homeowners.

  • Most people spend about 87% of their time indoors, where the air can contain hidden pollutants that affect health, comfort, and productivity. Testing your indoor air helps you identify toxins such as VOCs, mold, radon, formaldehyde, and other pollutants that may be impacting your well-being.

  • Both! In person indoor air quality assessments are offered throughout the Western NY area. For customers outside of Western NY, our test kits provide a DIY solution.

  • 8air is designed for homeowners who want to understand and improve their indoor air quality. Whether you’ve just moved to a new home, have health concerns, or want a safer environment for your family, 8air provides clear insights into your home’s air.

  • No — 8air is designed to be simple and easy for homeowners. Our passive sampling devices do not require any special equipment, and the included step-by-step user guide walks you through the process. We also have a short video demonstrating the sampling here.

  • The Pro Kit includes everything you need to get a clear picture of your indoor air- laboratory samplers for radon, VOCs, formaldehyde and mold and monitoring devices to monitor PM2.5, CO, CO2 and humidity.

    The Essential Kit includes the laboratory samplers only (no monitors) and is best if you already own an air quality monitor.

    Laboratory samples will be collected and shipped to the lab. The monitors are yours to keep for continuous air monitoring.

    All our kits include a detailed report comparing your results to applicable regulatory guidance. Your report will also include recommended actions developed by indoor air quality professionals for you to implement and improve your indoor air quality.

  • Laboratory analysis typically takes 1–2 weeks from the time your samples arrive at our lab. Once testing is complete, our team compiles the results into an easy-to-understand report. Please allow up to 3 weeks from the date you ship your samples to receive your full report. You will be notified by email as soon as your report is available.

  • Your 8air test results provide a detailed view of your home’s indoor air quality. Laboratory analysis measures pollutants such as VOCs, mold, radon, and formaldehyde, while monitoring devices track PM2.5, CO, CO₂, and humidity levels.

    The results report compares your measurements to applicable regulatory guidance and standards, helping you understand which areas of your home may need attention.

    In addition to the data, 8air provides clear, actionable recommendations developed by indoor air quality professionals. These steps guide you on how to improve your home’s air quality and create a healthier environment for you and your family.

  • Most standard home CO detectors are designed to alarm at high levels (typically 30–70 ppm) and do not detect lower concentrations. The low-level CO monitor included in 8air kits measures CO starting at 9 ppm, which aligns with USEPA guidance. While you may already have a CO detector installed in your home, our monitor provides added protection by detecting lower levels and is designed to be portable for use in different areas which is beneficial in identifying sources of CO in your home.

  • Your report will include detailed recommendations and next steps to improve indoor air quality. Some recommendations may include ventilation, filtration, or removing specific pollutants. Some fixes are easy to implement and low-cost while others may require a professional.

  • Email us at info@8airtest.com with any questions and we will get back to you within 48 hours. We are working on providing one-on-one phone consultations in the near future.

  • All laboratory samples require a completed and signed chain of custody form be included with the shipment. Samples may need to be recollected if the chain of custody was not included with your samples or if the chain of custody was not filled out properly. Please follow the instructions carefully to avoid delays. Contact us immediately if you did not include a chain of custody form with you samples.

  • Yes. All 8air kits include professional laboratory analysis as part of the price. Shipping costs to the laboratory are also included, so you don’t pay extra for testing or sample processing.

  • Due to the nature of the sampling devices including holding times and storage requirements, kits cannot be returned. If a monitoring device is determined to be defective within 30 days of purchase, we will send you a replacement monitor free of charge once the defective monitor is returned to us. Please contact us at info@8airtest.com if you need a replacement monitor.

  • 8air kits include everything you need to test your indoor air quality; no special equipment necessary. Our samplers are passive and easy-to-use. No technical knowledge is needed. Simply follow the User Guide included in your kit which will guide you through the testing process with ease.